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Master Data Management and Customer Data Integration for a Global Enterprise, by Alex Berson, Larry Dubov
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Transform your business into a customer-centric enterprise
Gain a complete and timely understanding of your customers using MDM-CDI and the real-world information contained in this comprehensive volume. Master Data Management and Customer Data Integration for a Global Enterprise explains how to grow revenue, reduce administrative costs, and improve client retention by adopting a customer-focused business framework.
Learn to build and use customer hubs and associated technologies, secure and protect confidential corporate and customer information, provide personalized services, and set up an effective data governance team. You'll also get full details on regulatory compliance and the latest pre-packaged MDM-CDI software solutions.
- Design and implement a dynamic MDM-CDI architecture that fits the needs of your business
- Implement MDM-CDI holistically as an integrated multi-disciplinary set of technologies, services, and processes
- Improve solution agility and flexibility using SOA and Web services
- Recognize customers and their relationships with the enterprise across channels and lines of business
- Ensure compliance with local, state, federal, and international regulations
- Deploy network, perimeter, platform, application, data, and user-level security
- Protect against identity and data theft, worm infection, and phishing and pharming scams
- Create an Enterprise Information Governance Group
- Perform development, QA, and business acceptance testing and data verification
- Sales Rank: #1033448 in Books
- Published on: 2007-05-24
- Original language: English
- Number of items: 1
- Dimensions: 9.20" h x .89" w x 7.40" l, 1.10 pounds
- Binding: Paperback
- 432 pages
About the Author
Alex Berson is an internationally recognized thought leader, author, educator, and information technology consultant, known for his pioneering work at leading financial services and technology companies.
Larry Dubov is an internationally recognized expert and thought leader in the implementation of complex business driven technology solutions in financial services, banking, and pharmaceutical industries.
Most helpful customer reviews
11 of 15 people found the following review helpful.
The book any CIO should read to dive into MDM
By Maria Carme Artigas Brugal
This book is a great compendium of current technology and business issues around MDM and CDI, with a foreword from Aaron Zornes. It provides an expert view on business drivers, architectural approaches and implementation issues. It is worth mentioning the chapter on Vendors Landscape where the authors review current market players competitive advantages. Easy to read for both business and IT managers and it has very interesting appendixes with glossary included! The book any CIO and Business Executive should read to be aware of whats going on in the MDM field.
Carme Artigas - CEO Synergic Partners
0 of 0 people found the following review helpful.
Must have reference for Data Architects
By James B. Raper
Useful reference text in applying master data management to the customer data sector. Berson and Dubov provide a very good explanation of architectural choices for a CDI repository. A must have reference for data architects.
0 of 0 people found the following review helpful.
Five Stars
By Ramesh G.
It helped me a lot
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